Terms of Service

Welcome to Alma Specialty Coffee. By placing an order on our website, you agree to the terms below.

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General

This website is operated by Alma Specialty Coffee. Throughout the site, the terms “we”, “us” and “our” refer to Alma Specialty Coffee.
We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates on this page.

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Products and Availability

We roast and package our coffee in small batches to ensure freshness.
All products are subject to availability — if an item becomes unavailable after you’ve placed an order, we’ll contact you to arrange a replacement or refund.

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Pricing and Payment

All prices are listed in Australian dollars (AUD) and include GST where applicable.
Payments are processed securely through Shopify and accepted payment methods shown at checkout.

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Shipping and Delivery

We deliver Australia-wide. Estimated delivery times and postage costs are provided during checkout.
Once an order is shipped, delays caused by postal or courier services are outside our control, but we’ll always assist where possible.

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Returns and Refunds

Please refer to our Returns & Refund Policy for full details on how we handle faulty products, refunds, and replacements.

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Intellectual Property

All content on this website — including text, images, and logos — is the property of Alma Specialty Coffee and may not be used or reproduced without permission.

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Limitation of Liability

We take great care in preparing and shipping your coffee, but we are not liable for any indirect or consequential loss arising from the use of our products or website.

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Contact

For any questions about these Terms, please contact us at raphael@almaspecialtycoffee.com.